Business News - Resolving Disputes

The DTI have published the latest rules for dispute resolution. This consists of a minimum 3 step process. The rules come into effect on 1 October 2004 and provide new rights for employees and employers in the workplace.

1. Put it in writing
When considering disciplinary action or dismissing an employee, the reasons for taking any action should be clearly stated in writing.

2. Meet face to face
A meeting should then take place between the employer and the employee. Both parties should be given time to consider the facts of the other’s complaint prior to the meeting. After the meeting, the employer must inform the employee of their decision and advise them of their right to appeal.

3. Appeals
If required an appeal meeting should take place. After this meeting the employer must inform the employee of the outcome of the appeal, the decision.